Refund policy
Return/Cancellation and Refund Policy
At Vedakraft, we aim to provide you with the best quality products and a seamless shopping experience. Please read our cancellation and refund policy carefully:
Order Cancellations:
- Once an order is placed, it cannot be canceled as we prepare our products exclusively upon receiving your order.
Return/Refund Policy:
- No Returns: Due to the perishable nature of certain products, items like Fruits, Virgin Coconut Oil and DIY skincare kits are non-returnable.
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Returns: We accept returns or replacements for select non-perishable products like Black Pepper, if the item is received in a damaged or defective condition.
- Notify us within 48 hours of receiving the product.
- Provide clear photos of the damaged product and the packaging for verification.
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Replacement for Damaged Products: If your product is damaged during transit, we will gladly provide a replacement. To process a replacement:
- Notify us within 48 hours of receiving the product.
- Provide clear photos of the damaged product and the packaging for verification.
- Once approved, the replacement will be shipped within 3-5 business days.
For any issues, please contact us at care.vedakraft@gmail.com